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CUSTOMER SERVICE & SITE INFO
If your movie license tells you that your
account is suspended, this is either because you shared your password
or, the password you chose when joining was very simple for a
password hacker to guess. If you are seeing the Suspended
Account screen on your movie player, please email us
and we will fix your account immediately. Make sure you email
us from the email address you used to join with OR, tell us in
the email address you entered when joining. Email support at:
help@pornstarclassics.com
If you need any support help regarding the functionality
of this site, please send an email to help@pornstarclassics.com
Our customer support staff will return your email within 12 hours.
Important Notice Regarding
Fraud
We have noticed an increase of fraud over the past
few months. Unfortunately, much of this fraud is perpetrated by
customers who have legitimately purchased services, but later
deny having done so to their credit card companies. Please keep
in mind this is illegal , in fact this is a felony punishable
by jail time.
We fully investigate all claims of credit card fraud.
In addition, if you are suspected of such activity, your credit
card may be listed with credit fraud agencies and will be unable
to be used for future internet purchases. Your credit rating may
also be effected.
How do I cancel my subscription?
You may cancel your subscription at any time.
Please visit our authorized sales agents directly:
CLICK
HERE TO CANCEL
How will I be charged for your services?
Trial and Monthly memberships recur billing at $24.95
until canceled.
Our sites have 30 day memberships, in which case
your account will be charged every thirty days from the day of
the month you originally subscribed.
For example, if your account was activated on October
15th, your credit card will be automatically charged again on
November 15th.
If you cancel your account before that time, we
will not renew your account in 30 days. Instead your account will
expire on that date.
For example, if you were activated on October 15th
and we receive your cancellation on October 30th, your account
will expire on November 15th.
If you joined on trial basis, the 30-day billing
cycle begins at the end of the trial unless you cancel within
the trial period. The membership term for each site is outlined
on the join page and in the terms and conditions.
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